Frequently Asked Questions

About Naps Silk

What makes Naps Silk pillowcases special?
Naps Silk pillowcases are designed for effortless sleep and real protection. Made from 100% mulberry silk, Grade 6A, 22 momme, and silver-ion infused, they support healthier hair and skin while you sleep—no scarves, bonnets, or extra steps required.

What type of silk is used in Naps Silk pillowcases?
We use 100% mulberry silk, Grade 6A, 22 momme, chosen for its superior smoothness, durability, and luxurious feel. Our silk is OEKO-TEX® Standard certified, ensuring it is free from harmful substances, and infused with silver ions to help fight bacteria that can cause acne.

 

Skin Benefits

Is Naps Silk suitable for sensitive or acne-prone skin?
Yes. Naps Silk is hypoallergenic and gentle on sensitive skin. Its smooth surface reduces friction and helps your skin retain moisture, making it ideal for those prone to irritation or breakouts.

How do silver ions help fight acne?
Silver ions help reduce the presence of bacteria on the pillowcase surface. By limiting bacteria that can contribute to breakouts, Naps Silk supports a cleaner sleep environment and healthier-looking skin over time.

Does Naps Silk replace my skincare routine?
No. Naps Silk complements your skincare by reducing friction, limiting product absorption into the fabric, and maintaining a cleaner sleep surface—allowing your routine to work more effectively overnight.

 

Hair Benefits- Designed for African Hair.

Is Naps Silk suitable for African hair types?
Absolutely. Naps Silk is designed for natural, relaxed, braided, and textured African hair. It helps reduce breakage, dryness, frizz, and tangling caused by friction during sleep.

Do I still need a scarf or bonnet?
That’s optional. Many customers choose Naps Silk because it protects hair even if scarves or bonnets slip off during the night.

Will Naps Silk help retain moisture in my hair?
Yes. Unlike cotton, Naps Silk does not absorb moisture, helping your hair retain natural oils and the benefits of leave-ins and treatments applied before bed.

 

Fit & Design

What size are Naps Silk pillowcases?
Each pillowcase measures 51 × 75 cm, designed to fit most standard pillows.

Will the pillowcase stay on my pillow while I sleep?
Yes. Naps Silk pillowcases feature a discreet invisible zipper that keeps them securely in place all night without slipping or bunching.

 

Care & Maintenance

How do I care for my Naps Silk pillowcase?
Wash gently in cold water, either by hand or on a delicate machine cycle. Use a silk-safe detergent, avoid bleach and fabric softeners, and air dry away from direct heat.

How often should I wash it?
We recommend washing once a week, or more frequently if you use heavy skincare or hair products at night.

Shipping & Returns

Do you ship Nationwide
Yes. We offer Nationwide shipping with Lagos orders fulfilled within 2 business days and outside Lagos orders fulfilled within 5 business days.

What is your return policy?
Returns are accepted within 3 business days of delivery. Items must be unused and returned with original packaging intact.

How do I contact customer support?

You can reach us at shopnapslagos@gmail.com or through our Contact Us page. We typically respond within 24 hours.